Skip to main content

Set Required Fields

This tab lets you control which fields are mandatory for customers to fill in during the booking process. Once a field is set as required here, it will be enforced on both the booking widget and the booking page — customers will not be able to complete their booking without filling it in.

Go to System Administration → Administration → Set required fields tab

Set Required Fields


Understanding the List

The page shows all configured required fields with three columns:

ColumnDescription
ServiceThe part of the system where this field applies (e.g., Booking)
Field nameThe specific field that is being made required (e.g., Destination country, Date of birth)
RequiredToggle On to make the field mandatory, Off to make it optional

Enabling or Disabling a Required Field

  • Toggle the switch to On → the field becomes mandatory on the booking widget and booking page
  • Toggle the switch to Off → the field becomes optional and customers can skip it

⚠️ If a field is set to On, customers cannot complete their booking without filling it in. Make sure you only require fields that are truly necessary.


Example Setup

ServiceField nameRequired
BookingDestination country✅ On
BookingDate of birth✅ On
testtest_field❌ Off

In this example, customers must provide their Destination country and Date of birth to complete a booking.


tip

Keep required fields to a minimum — the fewer mandatory fields, the smoother the booking experience for your customers.