Passenger portal
Configure how the passenger portal looks and behaves for each of your customers. Settings on this tab apply to the customer's passengers when they sign in to the portal.
Where it lives
System Administration → Configurations → Passenger portal tab.
The Configurations page has four tabs:
| Tab | What it controls |
|---|---|
| Configure PDF | What appears in the downloaded booking and quotation PDFs — see Configure PDF |
| Passenger portal | Which tabs are visible in the Passenger Portal and what they are called (this page) |
| Widget | How the booking widget appears and behaves on your website — see Widget Configuration |
| Gift card | Default greeting text and images used on gift card PDFs and emails — see Gift Cards |
Flight ticket download visibility
Administrators can choose, per customer, whether the flight ticket PDF is available for download in the passenger portal. Use this when a customer's process forbids passengers from holding the raw ticket file, or when ticket distribution is handled outside of Vaylo.
Steps
- Go to Admin Settings → Passenger portal.
- Locate the customer in the list.
- Toggle Allow flight ticket download to On or Off.
- Click Save.
note
The setting syncs to the passenger portal automatically. Passengers belonging to a customer with the toggle off no longer see the Download flight ticket action in their booking view.