Travel information
Travel information entries are reusable pieces of pre-departure content shown to passengers — visa requirements, vaccination notes, packing tips, weather considerations, and so on. Each entry has a name, a type, an optional link, and a body. Once created, an entry can be attached to a location or to a tour template / tour, and the passenger sees it in their Passenger Portal.
Key capabilities
- Maintain a library of reusable travel information entries
- Group entries by type (Travel information types) — the type also affects where the entry can be reused
- Attach an entry to a destination location, to a tour template, or to a tour
- Surface entries to passengers in the Passenger Portal's Travel information page
- Toggle entries between active and inactive
User roles
| Role | Description | Key actions |
|---|---|---|
| Company Admin | Staff using the Vaylo Admin Panel | Create, edit, deactivate travel information; attach it to locations and tours |
| Passenger (Customer) | End-user in the Passenger Portal | Read the travel information for their booking and destination |
Where it lives
Tour Administration → Travel information.
Travel information shows up in:
| Place | What you see |
|---|---|
| Tour Administration → Destinations → Locations → Edit | A Travel information multi-select on the location |
| Tour Templates → Basics and All Tours → Basics | A Travel information multi-select |
| Passenger Portal → Travel information | Each passenger sees the travel information attached to their booked tour and its destination |
Travel information types
Travel information types are managed centrally. In the company admin you can view the list of types but cannot edit them — they come from the central portal.
Entries created under the General category are visible from the Passenger Portal to every passenger of the booking system, regardless of which tour they booked. Use the General type for content that genuinely applies to everyone, and use destination-specific types for everything else.
Creating a travel information entry
- Navigate to Tour Administration → Travel information.
- Click Create travel information.
- Fill in the fields:
- Name — a short label for internal listing (for example, Sweden — Visa requirements).
- Travel information type — pick from the available types.
- Link — an optional URL to an external page (for example, a government site).
- Information — the body content shown to passengers in the Passenger Portal.
- Click Save.
Write the Information body as it should appear to the passenger. The text is rendered directly in the Passenger Portal's Travel information window.
Attaching travel information to a location or tour
After you create an entry it becomes available in the Travel information dropdown on:
- Locations — assign it so every tour using that location inherits it.
- Tour templates / tours — assign it directly to a specific tour.
Updating a travel information entry
Open the entry from the list and edit any field. The change propagates wherever the entry is used.
Active and inactive
Use Active / Inactive / All plus the search and filter inputs at the top of the list. Inactive entries are hidden from new tour and location forms; existing assignments are kept intact.