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Passenger Details

Navigate to: Bookings → [select booking] → Passenger Details tab

Enter personal information for each passenger. The number of passenger forms matches the number entered on the Tour Basics tab.


Autofill​

If the passenger has booked before, select their name from the Autofill passenger details dropdown to pre-populate all fields.


Fields Per Passenger​

FieldRequiredDescription
First nameYesPassenger's first name
Last nameYesPassenger's last name
Date of birthNoFormat: YYYY-MM-DD
EmailYesAll booking emails are sent to this address
Telephone numberNoContact number
Pickup locationNoSelect from locations assigned to the tour
VehiclesNoSelect from vehicles assigned to the tour

Optional Sections​

Expand with checkboxes:

  • Add passport details (number, issue date, expiry)
  • Add invoice address
  • Add additional information (internal notes, not visible to customer)
  • Travellers have food allergies
  • Add emergency contact
  • Update client information in system (saves changes to the passenger's permanent profile)
tip

You can save client details from the Basics section too — clicking Save in Basics persists client data (including Is travelling) without needing a separate save here. Save here if you're only updating client information.

tip

For booked tour bookings, the Passenger Details form also offers a Save and Send Email button alongside Save and Next. Use it when you want to save passenger changes and notify the customer in a single action. See Save and Send Email for the full behaviour.

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